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WHAT WE DO > Information Technology Services
Your organization’s Information Technology capabilities and processes are among the most critical components of your organization’s success. It is imperative that they coincide with your organization’s execution strategy in today’s “do more with less” environment. TAG’s IT solutions help you assess your organization’s needs and address required outcomes. Our approach is centered on solving your issues, without pre-determination of a specific technology.
TAG has entered into strategic partnerships with Microsoft and Infor, which offer you access to a wide array of the best enterprise applications available.
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Infor™ Software and Implementation Services
As a member of the Infor™ Partner network, TAG offers best-of-breed software applications from Infor™ that address nearly any aspect of Federal, State, and Municipal government operations. Whether your agency needs full implementation of an application, application training, or consulting, TAG has what you need. TAG and Infor™ can help you with:
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Enterprise Asset Management – Asset management begins with an agency’s strategic, budgeting, and planning decisions and continues through installation, operation, and eventual disposal of an asset. Installation, preventive maintenance, unscheduled maintenance, and condition evaluation are all a part of the asset lifecycle. Maintenance and replacement costs represent a significant portion of operation and total costs of your assets. Bottom line savings come from effective asset management, and those savings contribute directly to an organization’s operating budget.
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Financial Management – Imagine being a better steward of the public’s money. It’s possible when you use business automation tools dedicated to promotions transparency, efficiency, and accountability. You get those capabilities with the Infor™ Lawson enterprise financial Management Suite. Infor™ solutions for the public sector are built with expertise derived from years of experience serving public sector organizations. Using tools that streamline and automate processes, you can:
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Accelerate your budgeting, planning, and forecasting activities, and gain more participation and accountability at every step.
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Organize your grant programs strategically, cut costs by eliminating redundant systems and tasks, and ensure compliance.
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With the Infor™ Lawson suite of financial management products, you can maximize your efficiency in evaluating financial decisions and get improved results.
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Customer Relationship Management - Citizens demand a high level of service from governments, including 24x7 access to services. The effort to increase service levels leads governments to capitalize on multiple communication channels including centralized call centers, the internet, faxes, email, interactive voice response, and self-service kiosks. Infor™ Public Sector CR solutions aggregate an agency’s communication channels and complete back office integration to manage your citizens’ requests throughout your entire organization.
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Healthcare automation – Infor™ Healthcare solutions help the world’s largest and most prestigious healthcare organizations improve patient outcomes and deliver world-class care. With a wide selection of fully HL7 and HIPAA-compliant software, Infor™ solutions help improve quality of care for healthcare organizations of all sizes. By optimizing resources, streamlining your supply chain, helping you deploy skilled staff more efficiently, and connecting all data systems to improve decision making, Infor™ Healthcare solutions help you deliver on the promise of 21st century healthcare technology.
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Human Capital Management – Top talent is a valuable commodity with the government and education industries. Every day on the job you’re challenged to attract, recruit, cultivate, assess and retain employees across locations and stay in compliance with all the rules. Infor™ Human Resources is designed to help solve the unique challenges governmental and educational organizations face.
Microsoft Technology Services
Are you ready for cloud services? Allow TAG to help you identify requirements and project scope, analyze needs, and deploy solutions built on Office 365, as an online service subscription, or built on a hosted server farm, including:
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Microsoft SharePoint to effectively collaborate toward organization goals through versioned document sharing, project calendars, search, workflows and many other functions for team development
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Microsoft Exchange to effectively manage organization email, calendars, contacts and tasks
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Microsoft Lync to effectively share information via instant messaging, video conferencing and screen sharing
Also, Microsoft Azure provides a platform for creating infrastructure, cloud services, websites, SQL databases, Active Directory services, storage and much, much more.
TAG works with you to determine the services you need and then helps you plan, implement, configure and train on them. Whether you are planning a new cloud implementation or migrating to the 2013 offering, we provide the skilled resources you need to make your project shine.
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